Google Helpouts & action focus

When something is new or a work in progress, it is easy to They should... say and (Why haven't they... I am much more interested in What can I do RIGHT NOW to make this better? An unfinished system is a fantastic gift. You can learn a lot by BRIDGING GAPS skills to do so, you and if most people don't have the time, patience, or have an ADVANTAGE Google Helpout gaps No-shows No requests if paid? Nov 17, 2013- Charge a token fee? (Limited to Google Wallet) → available Now? Messaging, process Hard to follow up with past Helpouts & Feedback You can get requests with reviews and a popular topic 6 Bring in external audience? ↳ Offer refund/no charge? Free resources, Hangout on air Offer to connect via e-mail? keep links to Conversation? → Recommend follow-up (identify key change and add calendar reminder) → Follow up afterwards with survey to get more Suggestions? ⇒ Review recordings and plan my learning goals Sacha Chua